Organization has a Contact Center Solution in place service various service lines, market segments and corporate functions globally. This platform is based on Genesys COTS software. The project team of 40+ people is distributed across CH, APAC and Poland.
The demand for reporting on contact center activities is growing and expected to grow significantly in the next months. We need extend the reporting capability in this area.
Required skills:
Understanding of complex data models (relational and cube models)
Extensive experience in BI reporting using tools such as Microstrategy or Business Objects
RESPONSIBILITIES: Power BI development Developing IT solutions Taking an independent approach to ongoing project tasks Working independently with defined problems on an average level within certain areas of expertise REQUIREMENTS: PowerBI ETL Python Pandas...>
Create and maintain reports including regulatory ones, reports for Bank Management Board using BI tools like Qlik, BO and others Discuss requirements with Business to assure proper reporting Assuring proper performance for both report generation and data...>
Work as the BI Developer in a self-organizing Scrum team Implement data sourcing and transformation code, create Tableau dashboards Manage the deployment, maintenance, and L3 user support of the reporting / data access tool(s) Create technical documentation...>
Youll be working in the Cross Divisional team in Poland within Risk IT area. We are a global team with core presence in London, US and Poland. Essential Competencies Experience with Microsoft Power BI Experience with cloud architectures and Azure data...>