Web Product Implementation Specialist with Polish

Web Product Implementation Specialist
with Polish
Kraków

You will be a part of a multilingual client facing team in Kraków, Poland. The Team will be working onsite and alongside internal teams for a preeminent online multinational company to respond to client leads and assist in the implementation of our clients’ web based products.


The Web Product Implementation Specialist will be responsible for establishing a new service specifically
dedicated to client’s high profile & critical programs. The team will be supporting EMEA based clients /
customers; therefore, if your Polish language is on an excellent level, were looking for you!


Your profile:
  • Polish language at at least C1 level, very good English (language of the communication in the company)
  • Being able to “read and understand” Web programming languages (such as HTML)
  • Troubleshooting skills
  • Understanding CMS platforms at UI level (Wordpress/Shopify/Wix/Joomla) or similar would be a plus
  • Moderate experience in maintenance of websites with associated knowledge of HTML,
  • JavaScript would be a plus
  • Technologically capable to quickly learn customer service software applications and process
  • customer implementations that do not necessarily follow a standard template / process
  • Experience working in a B2B environment
  • Strong communication, customer service, relationship management and support skills
  • Online advertising or ad product experience
Responsibilities:
  • Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed
  • Perform and verify the implementation of web based products with customers
  • Give guidance, support, and train customers on how to use the products - Employ strong, clear
  • communication skills with your customers and colleagues, displaying your enthusiasm and a
  • desire to succeed
  • Deliver high quality service to your customers, exceeding client expectations and quality scoring measures
We offer:
  • Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
  • Pleasant and inspiring working atmosphere
  • Professional development and clear career path
  • Fresh snacks, fruits, salads, juices, vegetables, cheese, ham and bread delivered each day
  • Training & development opportunities
  • Private healthcare and additional life insurance
  • Employee volunteering programs and opportunities
  • Bicycle parking
  • Inclusion and diversity in practice
  • Employee referral program in place
  • Reduce, reuse, recycle facility for a better and happier Earth and all of Us
  • Competitive salary with cafeteria benefits and bonuses
  • Interested? Then please apply online.
  • In case our offer does not suit your needs, fell free to send it to interested acquaintances or friends!
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity Dz. U. z 2016 r. poz. 922 z późn. zm. ). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.
APLIKUJ TERAZ